Banks vs. Technology

This one will be brief...again I think the actions speak louder than words.

Technology:

Two companies and other Japanese researchers have developed technology that they believe will start to appear in the commercial gaming market in 2008 that will allow you to control computer games with your thoughts, emotions or facial expressions. All groups are developing controllers that sit on your head and allow you to immerse yourself in a game without moving a muscle.



Banks:

The bank my car loan is at, Macquarie, want me to set-up a direct debit to pay them every month. Fair enough - it used to come direct from my wife's salary but we decided to change that. The direct debit comes from our account on 24th of the month. That is inconvenient to us - so we asked for it to be changed to the 15th of the month. Here is the response from the bank:

We can't draw the payment on the 15th as the cycle date (interests, etc.) is calculated on the 24th, the day the deal settled. The system automatically draws the payment on the 24th of each month, or the next working day if the 24th is a public holiday or week-end.

So technology fails the banks again.

In a Comic Book Guys voice: Worst service industry EVER!