The following is my rant to Telstra:
This is the plan I'm on:
Your current plan is BigPond ADSL Liberty* 8000/384 $89.95 monthly
This is the speedtest for my connection on a Telstra mirror this evening:
Your line speed is 71 kbps (0.07 Mbps).
Your download speed is 9 KB/s (0.01 MB/s).
This connection speed has never been any good. I have continually been told by your techs that I'll never get the speeds I pay for - but this is now ridiculous.
It is NOT the computer. I am all updated, and have rebooted it twice daily. I have rebooted the modem and so on. It is not the software and it is NOT the browser.
This time I would like an explanation why my service is so crap.
Just to re-iterate the point here's a second speed test done 5 minutes later:
Your line speed is 236 kbps (0.24 Mbps).
Your download speed is 30 KB/s (0.03 MB/s).
Better...but my line speed is only 4 times faster than a shitty dial-up modem!!!!!!!
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